Frequently Asked Questions (FAQ)
1. Are EAA FIREARMS an authorized retailer of EAA Corp. firearms?
Yes, we are an authorized retailer of EAA Corp. firearms. This ensures that all the products we offer are genuine and directly sourced from EAA Corp.
2. What are the accepted payment methods?
We accept the following payment methods: Apple Pay, Bank Transfer, Bitcoin (BTC), Cash App, PayPal, Venmo, and Zelle.
3. How do I place an order?
To place an order, simply add the desired items to your shopping cart on our website. Once you have completed your selection, proceed to the checkout page. Please note that payment is not processed automatically at checkout. After placing an order, you will need to contact us via email at support@eaa-firearms.com with your order number to request the account details of your preferred payment option. You will then make the payment and provide us with a screenshot of the payment confirmation for reference and verification purposes.
4. Is there a minimum order requirement?
No, there is no minimum order requirement. You can purchase firearms and accessories according to your needs and preferences.
5. Do you offer worldwide shipping?
Yes, we provide worldwide shipping. We have the capability to ship from both Europe and the United States.
6. Is there free shipping available?
Yes, we offer free shipping for all orders above $250.
7. How long does it take to process and ship an order?
Orders are typically processed and shipped immediately after being placed or on the next business day, depending on the workload at the time. We strive to fulfill orders promptly to ensure timely delivery.
8. How long does delivery take?
Orders within the United States and Europe are guaranteed to be delivered within 3-4 business days. For other countries, delivery may take between 5-7 business days.
9. What should I do if I have not received my order within the estimated delivery time?
If you have not received your order within the estimated delivery time, please contact our customer support team at support@eaa-firearms.com. We will investigate the issue and provide you with the necessary assistance to track your shipment.
10. Do you guarantee successful delivery?
Yes, we guarantee 100% successful delivery of your order. All our shipping and dealings are completely legal. In the unlikely event that a delivery issue arises, please contact our customer support team, and we will work to resolve the matter promptly.
11. What is your return policy?
Please refer to our “Terms and Conditions” page on our website for detailed information about our return policy. We strive to ensure customer satisfaction, and our return policy outlines the procedures and requirements for returning products.
12. How can I contact customer support?
Our customer support team is available 24/7 to assist you. You can reach us via email at support@eaa-firearms.com. Please feel free to contact us with any questions, concerns, or inquiries you may have.
We hope this FAQ section has provided you with the necessary information. If you have any further queries, please do not hesitate to reach out to us. Thank you for choosing EAA FIREARMS as your trusted firearms retailer.