Order Status

Order Tracking

We understand the importance of keeping you informed about the status of your order. This page is designed to provide clarity on the various stages your order will go through before it is shipped out to you.

1. On Hold

Upon placing an order on our website, your order will initially be placed “On Hold.” This status indicates that your order has been received, and it is now awaiting payment confirmation. To complete your order, please contact our support team via email at support@eaa-firearms.com, mentioning your order number. They will provide you with the account details of your preferred payment option (Apple Pay, Bank Transfer, Bitcoin (BTC), Cash App, PayPal, Venmo, and Zelle.). After making the payment, kindly send us a screenshot of the payment confirmation for reference and verification purposes.

2. Processing

Once we have received and verified your payment, your order status will be updated to “Processing.” Our dedicated team will promptly process your order, which includes picking, packaging, and preparing it for shipment. We prioritize fulfilling orders as quickly as possible, aiming to ship them out on the same day or the next business day, depending on the workload at that time.

3. Completed

After your order has been processed, it will be marked as “Completed.” At this stage, your order will be shipped out for delivery. We offer worldwide shipping from both our locations in Europe and the United States, allowing us to serve customers globally. For orders with a total value of $250 or more, we provide free shipping. You will receive an email notification containing the tracking information for your order, allowing you to monitor its progress.

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Estimated Delivery Times:

United States and Europe: Orders within these regions are guaranteed to be delivered within 3-4 business days.
Other Countries: Delivery to countries outside the United States and Europe may take between 5-7 business days.

We want to assure you that we guarantee 100% successful delivery of your order. All our shipping and dealings are conducted legally and in compliance with applicable regulations.

If you have any questions or concerns regarding your order status or any other inquiries, our customer support team is available 24/7. You can reach us via email at support@eaa-firearms.com, and we will be more than happy to assist you.

Thank you for choosing EAA FIREARMS. We appreciate your trust in our products and services.